Privacy Policy

This Privacy Policy describes how Delioor collects, uses, and protects customer information.

Delioor operates from Sylhet, Bangladesh and complies with applicable data protection laws.

1. Information We Collect

Since Delioor does not require account creation, we only collect information necessary to process orders, including:

Name

Phone number

Delivery address

Payment-related information

Order and communication history

We do not knowingly collect information from minors.

2. How We Use Information

Customer information is used to:

Process and deliver orders

Collect returned products

Provide customer support

Process payments and refunds

Improve website functionality and services

3. Information Sharing

We may share customer information with:

Delivery and logistics partners

Payment gateway providers

Vendors (only when necessary to fulfill orders)

We do not sell or rent customer personal data to third parties.

4. Data Security

Delioor takes reasonable measures to protect customer data against unauthorized access, loss, or misuse. However, no online platform can guarantee absolute security.

5. Data Retention

Customer information is retained only as long as necessary to:

Complete transactions

Comply with legal or regulatory requirements

Resolve disputes or enforce policies

6. Cookies and Tracking

Delioor may use cookies or similar technologies to:

Improve website performance

Analyze traffic and usage patterns

Users may disable cookies through their browser settings, though some features may not function properly.

7. Customer Rights

Customers may request:

Access to their personal data

Correction of incorrect information

Deletion of personal data (subject to legal obligations)

Requests can be made through Delioor’s official support channels.

8. Policy Updates

Delioor reserves the right to update this Privacy Policy at any time. Updated versions will be posted on the website.

9. Contact

For privacy-related questions or concerns, customers may contact Delioor through the official contact options available on the website.

Last Updated: 2026-01-01