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Privacy Policy
This Privacy Policy describes how Delioor collects, uses, and protects customer information.
Delioor operates from Sylhet, Bangladesh and complies with applicable data protection laws.
1. Information We Collect
Since Delioor does not require account creation, we only collect information necessary to process orders, including:
Name
Phone number
Delivery address
Payment-related information
Order and communication history
We do not knowingly collect information from minors.
2. How We Use Information
Customer information is used to:
Process and deliver orders
Collect returned products
Provide customer support
Process payments and refunds
Improve website functionality and services
3. Information Sharing
We may share customer information with:
Delivery and logistics partners
Payment gateway providers
Vendors (only when necessary to fulfill orders)
We do not sell or rent customer personal data to third parties.
4. Data Security
Delioor takes reasonable measures to protect customer data against unauthorized access, loss, or misuse. However, no online platform can guarantee absolute security.
5. Data Retention
Customer information is retained only as long as necessary to:
Complete transactions
Comply with legal or regulatory requirements
Resolve disputes or enforce policies
6. Cookies and Tracking
Delioor may use cookies or similar technologies to:
Improve website performance
Analyze traffic and usage patterns
Users may disable cookies through their browser settings, though some features may not function properly.
7. Customer Rights
Customers may request:
Access to their personal data
Correction of incorrect information
Deletion of personal data (subject to legal obligations)
Requests can be made through Delioor’s official support channels.
8. Policy Updates
Delioor reserves the right to update this Privacy Policy at any time. Updated versions will be posted on the website.
9. Contact
For privacy-related questions or concerns, customers may contact Delioor through the official contact options available on the website.
Last Updated: 2026-01-01